Pricing

You pay 15% of the orders Uncart brings back. Nothing else.

  • What counts: an order placed within 3 days of a shopper tapping a link in a message from Uncart, excluding tax and shipping.
  • What comes off: refunds made within 30 days of the order.
  • What you never pay: a monthly fee, a setup fee, or a bill for messages and chats.

How it’s counted

Your fee, step by step

  1. A shopper taps a link

    Their basket link, or the link in a reminder from your assistant.

  2. They order within 3 days

    The order counts at its value excluding tax and shipping.

  3. Refunds come off

    An order is final 30 days after it was placed. Refunds before then come off; later ones change nothing.

  4. 15% of what’s left

    Once a month’s orders are final, we invoice 15% of them, in your shop’s currency.

Example

Billing, with an example

Billing

  • One invoice a month, by card, once every order in it is final.
  • Invoices are in your shop’s currency.
  • Months under 10 (in your currency) roll into the next invoice. After three months, or if you leave, the amount is invoiced anyway.

Checking an order

Your dashboard lists every order you’re billed for, by your own order number, with the link it came through. If one shouldn’t count, query it there and we’ll take it off.

What you don’t pay for

  • Messages, chats with the assistant, and your WhatsApp number.
  • Orders placed more than 3 days after a tap.
  • Refunds made within 30 days of the order.

Uncartexample

LineAmount
Order placed 2 days after tapping the basket link100.00
Tax and shipping (not counted)-20.00
Refunded within 30 days0.00
Order value that counts80.00
Uncart’s fee at 15%12.00
This is an example, not a result. Once our pilot shops have results, we’ll show those instead.

Estimate

Estimate your fee

Enter two figures from your shop admin, then try the sliders.

This is a rough guide. We haven’t measured results in a pilot yet, so treat the defaults as assumptions and change them to fit your shop.

Checkouts that were started but not paid.

Excluding tax and shipping, in your shop’s currency.

The share of abandoned checkouts with a WhatsApp opt-in.

Shoppers who tap an Uncart link and order within 3 days. This is the number a pilot measures.

Per month, if the assumptions hold assumption

Orders through Uncart links
54
Order value
5,940
Your fee at 15%
891

Orders = abandoned checkouts × opt-in share × 0.9 × orders per 100 ÷ 100. We use 0.9 because 1 in 10 opted-in shoppers is in the test group and doesn’t get the reminder. Order value = orders × average order value. Fee = order value × 15%. Refunds are not included.

Want to see it on your shop?

Install it from your shop’s admin and you’re set up in a few minutes. If you’d rather go through it with us, book a call.

Install Uncart Book a call